CWB Canadian Western Bank

Hold policy

Learn about our hold policy on deposited items

When you make a deposit at Canadian Western Bank (CWB), we may place a hold on the item deposited and you will not have access to those funds for the period of the hold.

If the item deposited is a fully encoded Canadian dollar item drawn on a financial institution’s branch located in Canada and is not damaged or mutilated such that it is unreadable by cheque clearing systems, a hold may be placed.

Cheques may be held as follows:

 

Item deposited in person at a branch, not exceeding $1,500 Four business day hold including the day of deposit
Item deposited in person at a branch, exceeding $1,500 Seven business day hold including the day of deposit
Item deposited using another method (for example ABM or night deposit), not exceeding $1,500 Five business day hold including the day of deposit
Item deposited using another method (for example ABM or night deposit), exceeding $1,500 Eight business day hold including the date of deposit

 

If the item deposited is unencoded or partially encoded or if the item is drawn on a financial institution's branch located outside of Canada, or if the item is not in Canadian dollars, we may place a hold for a maximum period of twenty (20) business days. In some cases, we may send the item to the financial institution where the item is drawn on a collection basis rather than accepting it for deposit.

A hold provides no guarantee that an item deposited will not be returned unpaid after the hold period has expired. If an item deposited is returned unpaid for any reason at any time, either during or after the hold period has expired, we have the right to charge the amount of the item to your account.