CWB Canadian Western Bank

Contact us


Account manager

If you have questions, we have answers.

Let us help you find the information you need.

No matter your age or stage in life, you need a bank that takes the time to get to know you and your personal financial situation. We start by listening. We ask questions to understand your financial needs so we can recommend the perfect fit from our full range of banking solutions.

Stop by a branch and discover our professional, responsive, timely and local service for yourself.

Please report any lost or stolen cards as soon as possible:

 MasterCard ® 1.888.877.6262
 Business Visa® 1.866.839.3485 (in Canada)

While travelling abroad contact Visa Customer Care Services using their network of toll-free telephone numbers listed at

 Debit card During business hours: contact your branch

After business hours: contact 1.888.424.3131


Your local branch can assist you with any banking related questions or concerns, but you can also reach us at:

Corporate Office
Canadian Western Bank Place
3000-10303 Jasper Avenue NW
Edmonton AB T5J 3X6
Phone: 780.423.8888
Fax: 780.423.8897

Business Visa
Questions about your Canadian Western Bank Business Visa card? Call us at 1.866.317.0356.

Clients who are seeking to make a complaint are encouraged to do so through our complaint handling process.

Learn more by visitng our Community investment page.

Learn more about working for CWB Group by visiting CWB Careers.