Contact Us

Products & Services

For information regarding products and services offered by Canadian Western Bank, please contact your nearest branch. Stop by soon. We'd be happy to show you our personal brand of service and hospitality that sets us apart from the rest.


Lost or Stolen Cards:

Credit Card

If your Canadian Western Bank Think Western® MasterCard credit card is lost or stolen, please report the loss as soon as possible by calling the number listed below:

  • Think Western® MasterCard: call 1-888-877-6262

Debit Card

If your Apex® or Ultimate Choice® banking card(s) is lost or stolen, please report the loss as soon as possible by contacting your branch during business hours or calling the number(s) listed below after business hours:

  • Apex® Banking Card: call 1-888-424-3131 *
  • Ultimate Choice Bank Card: call 1-888-424-3131 *
* After business hours only.

General Enquiries

Feel free to contact us with any comments or questions you may have. We are always listening: comments@cwbank.com

Our corporate address is:

  • Canadian Western Bank
  • 3000, 10303 Jasper Avenue
  • Edmonton, Alberta T5J 3X6
  • Tel: (780)423-8888
  • Fax: (780) 423-8897


Career Opportunities

For more information, please visit www.cwbcareers.com.