Opening a Personal Account

Accounts may be opened at any branch or via the internet through Canadian Direct Financial (CDF). To open an account at a branch, you must do so in person. For details on identification requirements, please refer to branch accounts. To open an account via the internet, please refer to CDF.

---

Products & Services

For information regarding products and services offered by Canadian Western Bank, please contact your nearest branch. Stop by soon. We'd be happy to show you our personal brand of service and hospitality that sets us apart from the rest.

• British Columbia Branches
• Alberta Branches
• Saskatchewan Branches
• Manitoba Branches

---

Lost or Stolen Cards:

MasterCard

If your Canadian Western Bank MasterCard credit card is lost or stolen, please report the loss as soon as possible by calling the number listed below:

• Canadian Western Bank MasterCard: call 1-888-877-6262

Business Visa

If your Canadian Western Bank Business Visa card is lost or stolen, please report the loss as soon as possible.

• In Canada: call 1-866-839-3485
  
  
• While travelling abroad contact Visa Customer Care Services using their network of toll-free telephone numbers listed at www.visa.ca
  

Debit Card

If your Apex^® or Ultimate Choice^® banking card(s) is lost or stolen, please report the loss as soon as possible by contacting your branch during business hours or calling the number(s) listed below after business hours:

• Apex^® Banking Card: call 1-888-424-3131 *
• Ultimate Choice Bank Card: call 1-888-424-3131 *

* After business hours only.

---

General Enquiries

Feel free to contact us with any comments or questions you may have. We are always listening: comments@cwbank.com

Business Visa - General Enquiries

If you have any questions with regard to your Canadian Western Bank Business Visa card, please call the number listed below.

• General Customer Service: call 1-866-317-0356
  

---

Career Opportunities

For more information, please visit www.cwbcareers.com.