CWB Canadian Western Bank

CWBdirect Online Banking - display issue does not affect scheduled transactions


Update: A fix for this issue is scheduled to go live on Tuesday, May 29 at approx 7:00 p.m. MT. We expect a small outage of 30 minutes to 1 hour around this time. 

Please note that future-dated and scheduled bill payments are currently not displaying correctly in CWBdirect Online Banking. This is a display issue only; scheduled payments are intact and will process as normal.

Deleting scheduled payments

Clients can delete future-dated and scheduled bill payments with the assistance of a CWB branch. Contact one here.

We appreciate your patience as we work to resolve the issue, and apologize for any inconvenience it may cause.

If you have any questions or concerns, please contact your CWB branch.