The Canadian Western Bank Group websites use a small piece of data called a "cookie" to better server our visitors and customers. Cookies are created by the web server and are sent to the web browser. Only the web server that created the cookie can retrieve the information contained in the cookie. There are two types of cookies, "session cookies" and "persistent cookies".
A session cookie is a temporary storage of information between the web server and web browser. No information is written or stored on a user computer. The session cookie provides us with information that enables us to ensure that each request for information really came from you and that we deliver the information only to you. The cookie also lets us know when to time-out your connection automatically if there has been no activity for an extended period of time. Canadian Western Bank Group uses session cookies for its Internet banking service: CWBdirect® Internet Banking.
A persistent cookie is a small text file containing non-confidential information used by the web server and web browser, and is stored on the user's computer. The information is used to store your preferences when visiting Canadian Western Bank Group websites in order to better serve you when you return to the websites. No contact information is stored in a persistent cookie.
Currently, web browsers are unable to distinguish between "session" and "persistent" cookies. If you set your web browser to prevent cookies, you will be unable to use CWBdirect® Internet Banking.