Remote Deposit Capture
Improve your cash flow, no branch visits required
Remote Deposit Capture
Scan and deposit CAD or USD cheques from the comfort of your workplace, all on your own time. With Remote Deposit Capture, your funds are deposited into your account quickly and affordably, all from the convenience of your office.
Frequently Asked QuestionsUsing Remote Deposit Capture Security and Risk Workflow Duplicate Deposits Retention and Destruction
Using Remote Deposit Capture
What is Remote Deposit Capture?
Are cheques processed in real-time or as part of the normal cheque processing?
Once the user has transmitted the transaction, the deposits is sent for processing. Transactions completed within the window of service will appear in your account, on the same day, after the standard overnight processing of the deposit. If deposits are made outside window of service, funds will be available next business day, less any holds on the deposit.
Can the Remote Deposit Capture software detect cheques that are not acceptable for deposits (old dates, unsigned and un-endorsed cheques, for example)?
Security and Risk
Are cheque images transmitted securely?
Yes, there are three features to help ensure the application is secure:
- Software users are authenticated using secure site authorization and provided access by CWB.
- Cheque images are transmitted securely from the capture software using an HTTPS connection.
- All businesses are registered by CWB to access the application.
Can limits be set for individual users at the corporate customer level the same way they are set for Deposit Anywhere™?
How do customers access Remote Deposit Capture?
Can more than one user create deposits at the customer location?
Can a single user be assigned the 'Capture' and 'Supervisor' role?
What happens if the software detects a cheque that has been previously deposited?
Items detected as potential duplicates are flagged with an on-screen alert. These require the Remote Deposit Capture user to review and decide to either delete the item or, if permitted by your Financial Institution, elect to override the duplicate alert and send the item on deposit.
The Remote Deposit Capture solution will compare cheques deposited at any subscribing Financial Institution with our vendor partner RDC solutions, including mobile deposit, branch capture, and Remote Deposit Capture.
Note: that not all Financial institution branches have transitioned to remote deposit at the same time, so items processed using the traditional paper method will not be available for duplicate detection, meaning that the software will not detect items deposited at non-participating Financial Institutions.