CWB Canadian Western Bank

Contact us


Account manager

If you have questions, we have answers.

Let us help you find the information you need.

No matter your age or stage in life, you need a bank that takes the time to get to know you and your personal financial situation. We start by listening. We ask questions to understand your financial needs so we can recommend the perfect fit from our full range of banking solutions. If you are interested in learning about how we can help you reach your goals, fill out the contact form below and one of our account managers will be in touch with you. 

If you are a current client and have questions about your products or services, please contact your branch.

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By selecting "Send request", you are consenting to CWB Financial Group contacting you about our products and services. Personal Information collected is governed by the CWB Financial Group Privacy Statement.

Please report any lost or stolen cards as soon as possible:

 MasterCard ® 1.888.877.6262
 Visa* Business Cards 1.855.341.4643 (in Canada)

While travelling abroad contact Visa Customer Care Services using their network of toll-free telephone numbers listed at

 Debit card During business hours: contact your branch

After business hours: contact 1.866.843.3917 toll free


Your local branch can assist you with any banking related questions or concerns, but you can also reach us at:

Corporate Office
Canadian Western Bank Place
3000-10303 Jasper Avenue NW
Edmonton AB T5J 3X6
Phone: 780.423.8888
Fax: 780.423.8897
Email: [email protected] 

Visa Business Cards
Questions about your CWB Visa Business Card? Call us at 1.855.341.4643.

Clients who are seeking to make a complaint are encouraged to do so through our complaint handling process.

Learn more by visitng our Community investment page.

Learn more about working for CWB Financial Group by visiting CWB Careers.