This website uses cookies to establish a secure connection and personalize your experience. By continuing you consent to the use of cookies. For more information and instructions on how to opt out of cookies, visit the Website Privacy Policy. If you choose to opt out this message will continue to appear.

Website Privacy Policy
  1. About Us
  2. Contact Us
  3. Help

How can we help you? 

Get answers to your questions.

Chat now

Help is only a click away

Whether your looking for self-serve solutions about digital banking or want to speak with one of our team members about your finances, the CWB Help Centre is here to meet your needs. Get started by chatting with Tealy - the chat bot - and newest CWB team member. 

Demo videos

Learn how to use features including:

  • unlock your account
  • view your statements
  • set up direct deposit
  • manage your settings
  • deposit a cheque
  • make payments
  • predict your cash flow