2020 changed many things, including what it's like to eat out at a restaurant. Jared Taylor of Blaze Pizza knows this first hand, but one thing hasn't changed: his dedication to a great customer experience.
As businesses refocus and manage uncertainty through the COVID-19 pandemic, one piece of advice applies to every industry: put people first to instill confidence, focus and resiliency. This has long been a leading value at CWB, a steadying guide through the recent turmoil. Here’s how it fueled our effort to support clients and generated a ‘Day of Thanks’ – an extra day off – on July 17 for employees.
Brad Hertz believed in his team’s ability to design and fill the need for a vital piece of frontline equipment – he was right.
A speedy process to secure crucial funds eased Luke Shaheen’s concerns over operating costs, freeing him to focus on heightened customer expectations.
Glen and Ray Price weigh in on the family-owned grocery brand’s efforts to adjust to a new reality while putting people first.