Remote Deposit Capture
Improve your cash flow, no branch visits required
Frequently Asked QuestionsUsing Remote Deposit Capture Workflow Duplicate Deposits Security and Risk Retention and Destruction
Using Remote Deposit Capture
What is Remote Deposit Capture?
Are cheques processed in real-time or as part of the normal cheque processing?
Remote Deposit Capture is dependent on standard overnight cheque processing to exchange items with other Financial Institutions. There are no rules put in place by the Canadian Payments Association (CPA) for exchanging cheque items in real-time with the other Financial Institutions.
Can the Remote Deposit Capture software detect cheques that are not acceptable for deposits (old dates, unsigned and un-endorsed cheques, for example)?
Will transmitted deposits be credited to the business customer's account immediately?
How do customers access Remote Deposit Capture?
Can more than one user create deposits at the customer location?
Can a single user be assigned the 'Capture' and 'Supervisor' role?
What happens if the software detects a cheque that has been previously deposited?
Items detected as potential duplicates are flagged with an on-screen alert and require the Remote Deposit Capture user to review the item and make a decision to either delete it, or if permitted by your Financial Institution, to elect to override the duplicate alert and send the item on deposit.
Are scanned cheques only compared against items that the business deposits?
Security and Risk
Are cheque images transmitted securely?
The software users are authenticated using Central 1’s secure site authorization and provided access by Cash Management Support. Cheque images are transmitted securely from the capture software using an HTTPS connection, and the Corporation is registered by Cash Management Support with Central 1 to access the application.
Can limits be set for individual users at the corporate customer level the same way they are set for Deposit Anywhere™?
Retention and Destruction
What should corporate customers do with the physical cheques after they have been scanned?
|One-time set up fee
|Monthly fee||$35.00 per scanner|
Client is responsible for purchase of own scanner.