CWB to close select branches and further reduce hours to foot traffic effective April 6

CWB will temporarily close ten of its branches and further reduce foot traffic via selective scheduling at another 20 in an effort to curb community transmission of COVID-19. Clients can continue to reach their Relationship Managers – most of whom are now working from home – by phone or email during regular business hours.

“We’re confident this plan will enable us to continue to provide the essential banking services that our clients need and expect in the safest way possible,” said Stephen Murphy, CWB’s executive vice president of banking. “It aligns with best practices as advised by health authorities and complements the increased sanitization and social distancing measures, like new plexi-glass screens and floor decals, we’ve already put in place. Most importantly, it prioritizes the health and security of our people, all of whom will continue to be paid whether they are working from home, working at a branch on reduced hours, or are on-call as part of a rotation team."

Effective Monday, April 6, the following branches will be closed to the public until further notice:

British Columbia   Alberta  Saskatchewan  Manitoba

Fairview / West Broadway (Vancouver)

Kitsilano (Vancouver)

Strawberry Hill (Surrey)


Calgary South Trail Crossing

Foothills on Barlow Trail (Calgary)

Edmonton 122 Street & Jasper Avenue

Old Strathcona (Edmonton)

Leduc

 

North Landing on Faithfull Avenue (Saskatoon)

 

Winnipeg Downtown

Effective Monday, April 6, the following branches will remain open to the public three days a week (Monday, Wednesday and Friday) from 10:00 a.m. to 3:00 p.m.:

British Columbia  Alberta Saskatchewan
 

Abbotsford

Coquitlam

Courtenay

Kamloops

Kelowna

Langley

Nanaimo

Prince George

Richmond

Victoria

 

Calgary Northeast

Grande Prairie

Lethbridge

Medicine Hat

Red Deer

Sherwood Park

St. Albert

 

Lloydminster

Regina

Yorkton

All remaining branches will continue to be available to foot traffic between the already reduced hours of 10:00 a.m. to 3:00 p.m. from Monday to Friday.

Online and mobile banking services continue to be available 24/7. All CWB ABMs continue to be open, and clients can access to thousands of surcharge-free ABMs in various locations across Canada through The EXCHANGE® Network. Night depository service also remains available for same day credit.

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To learn more about how CWB is proactively reaching out to help clients faced with financial hardship due to COVID-19, read this previously published article.


UPDATE: Please note that branches listed to be open on Fridays will be closed for the statutory holiday on Friday, April 10. In lieu, they will be open on Thursday, April 9 between 10:00 a.m. and 3:00 p.m.