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  1. News
  2. A new digital banking platform for small business and personal clients is coming soon

A new digital banking platform for small business and personal clients is coming soon

cwb.digital will feature many capabilities clients expect from their trusted financial partner

EDMONTON, October 31, 2022 - Canadian Western Bank (CWB) is poised to launch a new, fully integrated personal and small business digital banking platform and app easily accessed through a single sign-on. cwb.digital features a rich user interface underpinned by enhanced security capabilities.  

“CWB has always been known for our relationship-based client experience for Canadian business owners,” says Jeff Wright, Group Head, Client Solutions and Specialty Business. “And so when we made the decision to build a new digital banking platform, we put business owners at the heart of this project. From conceptualization through to testing we have gathered their feedback along the way and will soon start moving existing clients and welcome new clients to cwb.digital.” 

cwb.digital will showcase self-serve, award winning features that busy small business owners can leverage to save time.  What makes cwb.digital unique is personalized financial advice that small business owners can access when they securely link their accounting platform to cwb.digital. These include: 

  • My Cashflow: the ability to predict, analyze and simulate future cashflow 
  • My Business Health Score: the ability to judge the financial wellness of their business 
  • Automated book balancing: the ability to instantly reconcile payable and receivables 

The tech world recently took notice of these efforts with CWB being awarded Aite-Novarica Group’s 2022 Impact Award for AI and Advanced Analytics.  A full list of features can be found at demo.cwbank.com

Over the coming months, current clients should watch for a letter and notification in the old mobile app and platform that is it time to move. Clients are encouraged to fully prepare for this transition by going through the resources found at cwbank.com/movingday.   

“We’ll be there for our clients every step of the way through this transition,” continues Wright. “CWB’s new dedicated contact centre for new small business clients is staffed with experienced bankers who will answer questions, solve technical difficulties, and offer sound business advice. Existing clients can turn to the relationship manager they know and trust. We know clients need banking to be simple so they can spend time on what really matters: running their business and finding time to enjoy everything they are working for.”  

 

For more information contact: [email protected]