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  1. CWB Help Centre
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Help is only a click away 

Need help? Our top client questions are curated right here in the CWB Help Centre.

Whether you're looking for self-serve solutions about our new digital banking platform or want to speak with one of our team members about your finances, the CWB Help Centre is here to meet your needs. Search dozens of frequently asked questions, review quick guides or watch interactive demo videos about and more. 

Trouble shooting tips

Are you having compatibility issues? Stumped by a pop-up blocker? Or need to clear your browser history? Improve your online literacy and get the help you need with this handy guide. 

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Demo videos

Learn how to use features including unlock your account, view your statements, set up direct deposits, manage your settings, deposit a cheque, make payments and predict your cash flow.