CWB Canadian Western Bank

In-Touch Telephone Banking® 

Your banking at your fingertips

  • If you find yourself without access to the Internet, you can also access your accounts and perform transactions by phone.
  • It's available 24 hours a day, seven days a week and is toll-free in Canada and the United States.

With In-Touch Telephone Banking you can:

  • Get account balances.
  • Get details for your last ten transactions.
  • Set up and pay bills.
  • Transfer funds between accounts.
  • Place or remove stop payments.
  • CWB news bulletin
  • Access rate information:
    • Prime rate
    • Short and long-term GIC rates
    • RRSP rates
    • Residential mortgage rates
    • TFSA GIC rates

Access your accounts 24/7. Access is limited to ten minutes per phone call. Once the time limit has been exceeded the call is disconnected — only the transaction interrupted by the disconnection will be affected.

Access the telephone banking system by calling:

 Location  Number to Call
 Edmonton  780.408.3131
 Vancouver  604.639.5006
 Winnipeg  204.925.8743
 All other areas (Canada and the US)  1.800.661.6542 (Toll-Free)


Get started now

Stop by your local branch or call today to get started. One of our personal banking specialists will be pleased to help you.

Find a branch near you