This website uses cookies to establish a secure connection and personalize your experience. By continuing you consent to the use of cookies. For more information and instructions on how to opt out of cookies, visit the Online Privacy and Interest-Based Advertising Statement. If you choose to opt out this message will continue to appear.

Online Policy Statement
  1. About Us
  2. Security at CWB
Laptop login

Cyber Security

Protecting your identity and money from criminal activity.

Important security notice

CWB will never call, text or email you to ask for your personal information, including and especially your one-time verification code number.

Do you suspect your account has been compromised? 

We're here to help if defense measures fail and you become victim to identity or monetary theft. Contact your nearest banking centre with the following information: 

  • Describe the fraudulent incident.
  • Provide any fraudulent emails or messages you received.
  • If you have anti-virus or anti-spyware on your computer, providing the scan logs can be helpful.

In return we will work to immediately:

  • Secure your accounts
  • Assist with recovery of funds
  • Co-ordinate fraud investigation including liaising with authorities when needed

Keeping your personal information safe is important to us